Use inbox, contacts, and messages

1. Open Inbox from the dashboard or app.
2. Choose the profile you are acting as, if you manage more than one.
3. Review new messages and pending contact requests.
4. Accept or decline contact requests before relying on ongoing messages.
5. Open the conversation and reply in clear, practical language.
6. Move important gig details onto the gig itself when they need to be shared with the whole team.
7. Keep contacts current so future booking conversations are easier to start.

Inbox is for conversation. It helps you communicate with people, groups, and host organizations without losing track of which profile is involved.

Use the gig page for the final plan. Use Inbox for the conversation around that plan.

If you manage multiple profiles, check who you are acting as before replying. A message from you personally feels different from a message from a band or venue.

Using the right identity makes the conversation clearer and helps the other person understand the relationship.

• Use your personal profile for your own work.
• Use a group profile when the conversation is on behalf of the band or roster.
• Use a host profile when the conversation is on behalf of the venue or organization.

A contact request is a way to create a communication relationship before deeper booking work happens. It helps both sides know the connection was accepted.

Some actions may work better after a contact request is accepted, especially when approval or direct communication is part of the workflow.

• Review who sent the request and which profile they used.
• Accept when the relationship makes sense.
• Decline or ignore requests that do not fit.
• Use a message when you need context before deciding.

A useful message is specific enough that the other person knows what to do next. Short is fine as long as it includes the important details.

When a conversation creates a real decision, update the gig, invite, opening, or finance record so the decision does not live only in the message thread.

• Name the gig, date, or opening when the context is not obvious.
• Ask one clear question at a time when possible.
• Put final details on the gig page.
• Keep tone friendly, direct, and professional.

Messages can include practical booking details, but they should not become a place for unnecessary private information. Keep the conversation focused on the work.

If a conversation no longer makes sense, you do not need to keep pushing it forward. Use contacts and profile settings to keep your communication list healthy.